Shipping Policy – Spiruwellnutraceutical.com
This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This Shipping Policy applies to all orders placed on Spiruwellnutraceutical.com.
1. Order Processing Time
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volume, processing may take additional time. Customers will be notified in case of significant delays.
2. Shipping Locations
🇮🇳 Domestic Shipping (India)
We ship our products across most locations in India through trusted courier partners.
🌍 International Shipping
We also offer international shipping to selected countries.
International shipping availability, charges, and delivery timelines may vary depending on the destination country.
3. Estimated Delivery Time
India Orders:
- Estimated delivery time: 3–7 business days after dispatch
International Orders:
- Estimated delivery time: 7–15 business days after dispatch
- Delivery timelines may vary due to customs clearance, local regulations, or courier delays
4. Shipping Charges
- Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment.
- Any promotional free-shipping offers will be mentioned on the Website.
For international orders, shipping charges are calculated based on destination, weight, and courier partner.
5. Customs, Duties & Taxes (International Orders)
- International shipments may be subject to customs duties, taxes, or import charges as per the destination country’s laws.
- These charges are the responsibility of the customer and are not included in the product price or shipping fee unless explicitly stated.
6. Order Tracking
Once your order is dispatched, you will receive:
- A confirmation email or message
- Tracking details to monitor shipment status
Tracking updates depend on the courier partner’s system.
7. Delivery Issues
Spiruwellnutraceutical.com shall not be responsible for delays caused by:
- Courier partner issues
- Incorrect or incomplete shipping address
- Customs clearance delays
- Natural calamities or force majeure events
If a package is returned due to an incorrect address provided by the customer, re-shipping charges may apply.
8. Damaged or Missing Packages
If you receive a damaged package or notice missing items:
- Please contact our customer support team within 48 hours of delivery
- Share clear images or videos of the package and product
Such cases will be handled in accordance with our Refund & Return Policy.
9. Address Changes
Once an order is placed, shipping addresses cannot be changed after dispatch.
Address change requests before dispatch will be handled on a best-effort basis.
10. Policy Updates
Spiruwellnutraceutical.com reserves the right to update or modify this Shipping Policy at any time without prior notice.
Changes will be effective immediately upon posting on the Website.